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PRIORITY CUSTOMER

SUPPORT SERVICES

PRIORITY CUSTOMER SUPPORT SERVICES

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HERE WHEN YOU NEED US

At the core of our business is a commitment to providing personalised assistance tailored to meet the unique needs of our clients. This dedication has not only fueled the development of seamlessly integrated tools but also inspired us to create efficient solutions that streamline the support process.


This dedicated section caters specifically to CED Technology clients, offering a convenient avenue to either submit a support ticket or securely log in to access our remote support service, ensuring that assistance is always within easy reach.

HERE WHEN YOU NEED US

At the core of our business is a commitment to providing personalised assistance tailored to meet the unique needs of our clients. This dedication has not only fueled the development of seamlessly integrated tools but also inspired us to create efficient solutions that streamline the support process.


This dedicated section caters specifically to CED Technology clients, offering a convenient avenue to either submit a support ticket or securely log in to access our remote support service, ensuring that assistance is always within easy reach.

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HELPDESK

We understand the importance of promptly and effectively addressing any issues that may arise to ensure the seamless operation of your services.


CED Technology clients have access to our customer support ticketing system, allowing you to submit prioritised support requests upon registration for rapid resolution.


To access our helpdesk ticketing portal, click on the link below to login with your user details and then click on 'Raise a ticket.'

Support Tickets
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REMOTE SUPPORT

Remote support provides the quickest and most cost-effective solution for most IT issues, saving both time and money by eliminating the need for a physical onsite visit. When you request remote support access for your computer, CED Technology will send you a secure link to facilitate this process.


You remain in control and have the ability to end the connection at any time. CED Technology cannot access your computer without your authorisation.


Alternatively, you can initiate the remote session by clicking the button below and entering the 9-digit code provided in the email.

Remote Support
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